Privacy Policy

PRIVACY POLICY

The company Sportvatar S.r.l., with registered office in Via Terenzio n. 12, 20133, Milan (MI), Italy (hereinafter "Sportvatar" or the "Company"), as data controller, pursuant to EU Regulation no. 2016/679 (hereinafter "GDPR"), undertakes to protect and respect your privacy.

Object of the process

This information (together with other documents cited in it) describes the personal data ("Personal Data") that the Company collects from the user of the website and how they are processed.

1. a) The Company collects personal information about visits to the website, including, but not limited to, traffic data, location data, weblogs and contact forms, as well as other communication data and the resources accessed by the user. Collecting this personal information will make visiting the website easier in the future, as the Company will be able to suggest relevant content based on the location from which the site is accessed. b) The Company collects all the information provided by the user when sending the contact forms (for example "Contacts") and in particular name, surname, e-mail address, Tax Code, telephone number, province, VAT number, Business name. Providing personal information via contact forms is not a legal or contractual requirement; however, note that fields marked with an asterisk (*) are required fields, as the Company needs this information to fulfill or respond to your request. Other information or personal information is shared when filling in the contact forms at the user's discretion. In the event of contact with the Company, a record of this correspondence will be kept. c) Personal information is used for direct marketing by e-mail if this option has been accepted in the relevant contact form. You can opt out of receiving marketing communications at any time. d) The company can also save cookies, as described in more detail in the Cookie Policy.

Purpose of the process

Personal Data is collected and processed by the Company in order to:

1. a) adapt the contents and resources to the user's preferences; b) respond to your requests or questions either by email or by telephone; c) send other information and communications via e-mail that may be of interest to the user; d) create, publish and improve the most relevant content for users; e) ensure that the content provided through the site is presented in the most effective way for the user based on their device; f) allow you to participate in interactive features of the site, if you wish; g) further develop and improve the site and systems to better serve users; h) send information and promotional communications relating to the activities of the data controller.

The use of the information described above is permitted by the applicable law on the protection of Personal Data, as:

1. a) necessary for the legitimate interests of the Company in pursuing the aforementioned purposes; these interests in any case do not conflict with the users' right to privacy; b) in some cases, necessary to fulfill the legal or regulatory responsibilities of the Company, for example in the event of communication to the authorities, governmental or regulatory bodies; or c) in some cases, necessary to carry out an action in the public interest and, in the event that the Company uses particular categories of Personal Data, necessary to start, carry on or defend itself in legal actions, or when the processing concerns information personal data manifestly in the public domain; d) in limited circumstances, with the consent given from time to time by the user, when you agree to receive news and marketing communications by e-mail.

The Company does not make automated decisions solely based on automatic processing, including profiling, which produces legal effects on the user or has other similar consequences. The Company retains the information for the period necessary to comply with legal obligations. The retention period of personal information depends on the purpose for which the data is processed and the tools with which such personal information is processed. However, it is not possible to indicate the retention period in a reasonably understandable way in this Policy. The criteria used to determine the applicable retention period are strictly related to the time (i) necessary for the relative purpose, (ii) necessary for the fulfillment of the commercial relationship with the user, (iii) accepted by the user and/or (iv ) required by applicable laws on the matter. To the extent that the processing of Personal Data is based on your consent, you also have the right to withdraw your consent at any time. Withdrawal of consent will not affect the legitimacy of any processing based on consent given prior to such withdrawal. We remind you that the sending of information and promotional communications can be interrupted at any time by selecting the "unsubscribe" option at the foot of each newsletter received. From that moment on, you will no longer receive our information and promotional communications

Sharing of Personal Data with third parties

To facilitate efficient use of the information and to provide the user with content and/or resources, the information is disclosed to third parties. However, such disclosure will only occur in the following circumstances:

1. a) to suppliers, contractors and agents: the Company may involve or make use of other companies and individuals to perform certain functions on its behalf, for example the hosting and/or maintenance of website content or the provision of certain functions contained therein, or the provision of marketing services or economic updates at the request of the user. Recipients will have access to personal information only to the extent required to perform their duties, and may not use it for other purposes. Recipients will be bound by contractual confidentiality obligations; b) to governmental or judicial authorities if the Company believes that the latter are legally required to request it.

IP addresses and cookies

The Company collects information on computers or other IT devices. This information includes (where available) your IP address, operating system and browser version, for system administration. This is statistical data on users' browsing actions and behavior, which does not identify the person. For the same reason, the Company can obtain information on the use that the user makes of the internet in general, through a cookie file which is memorized in the device. Cookies help to improve the site and deliver better, more targeted content. For more information on the use of cookies on the site, see the Cookie Policy.

Transfer of Personal Data

The Personal Data collected may be transferred and processed in one or more countries within or outside the European Union. Data is transferred outside the EU only to countries which the European Commission considers to offer an adequate level of protection, or where the Company has implemented appropriate safeguards to preserve the confidentiality of such information.

Data security

Although the Company undertakes to do everything possible to protect personal information, we inform you that the transfer of information via the internet is not completely secure and the security of Personal Data transmitted to the website or to third parties cannot be guaranteed; for this reason, any data transmission takes place at the user's own risk. However, strict operating procedures and appropriate technical and organizational security measures are applied in order to prevent any unauthorized access, modification, deletion or transmission of such personal information.

User rights

Articles 15 to 22 GDPR grant the user, as an interested party, the exercise of specific rights which are set out below:

1. a) right to access and obtain a copy of your Personal Data: the user has the right to request confirmation of the fact that the Company is processing any of his personal data. In this case, you may have access to your Personal Data and some information regarding the process. In some cases you can ask the Company to provide an electronic copy of your data;
2. b) right to rectification of Personal Data: where he is able to demonstrate the incorrectness of his Personal Data held by the Company, the user has the possibility to request the updating or rectification of such data;
3. c) right to be forgotten/cancelled data: under certain circumstances, you have the right to have your Personal Data erased. The request may be made at any time and the Company will consider granting such request. However, this right is subject to legal rights or obligations which may require us to retain data. If it is ascertained that, pursuant to the law, the request for cancellation of Personal Data can be accepted, the Company will immediately do so without unjustified delays;
4. d) right to raise objections: although the processing of user data by the Company is based on the latter's legitimate interest (and on no other processing grounds), the user has the right to object to the processing method of his Personal Data put in act by the Company with reference to your particular situation;
5. e) right to withdraw consent: to the extent that the processing of Personal Data is based on your consent, you also have the right to withdraw your consent at any time. Withdrawal of consent does not affect the legitimacy of any processing based on consent given prior to such withdrawal.

Methods of exercising rights

In order to exercise their rights, the user can write to the following email address: [email protected]. It is also possible to lodge a complaint regarding the processing of Personal Data with the local Privacy Guarantor.

Marketing communications

The Company sends marketing communications via e-mail only if the user has consented to this operation. Normally the forms that the Company uses to collect Personal Data contain a box to select if you wish to receive marketing communications. When marketing communications are sent to you by email, you can opt out of receiving further communications by clicking on the "unsubscribe" or opt-out function in the email. Furthermore, you can exercise your right of withdrawal at any time by contacting the Company at the email address: [email protected] and providing the following information: name, email address, telephone number and marketing communications that they no longer want to receive.

Changes to this Privacy Policy

The terms of this Policy may change from time to time. The Company will publish any material changes to this Policy by means of due communication on this website or by contacting the user through other channels.

Contacts

We inform you that questions, comments and requests relating to this Policy should be directed to the Company at the following e-mail address: [email protected]. Last update: 15.05.2023.

COOKIE POLICY

  Sportvatar S.r.l. ("Sportvatar" or "we") provides the extended information relating to the cookies installed on the site (Site). Cookies are used on our website and in our emails to provide users with a better service and experience. This document describes the categories of cookies we use and share with our partners, their purpose and how to change your preferences. If Sportvatar collects your personal data, this collection is governed by our Privacy Policy, available for consultation at the following link https://sportvatar.com/privacy.  

WHAT ARE COOKIES?

Cookies are small data files stored by your browser on your computer's hard drive. Each time a user returns to visit our website, the browser sends us these cookies so that we can offer a personalized experience that reflects your preferences and facilitates access to our services.  

WHICH COOKIES DO WE USE?

The cookies we use allow us to recognize users who return to visit the site and their data, in order to avoid them having to enter the same information several times. Furthermore, they allow us to analyze the traffic patterns of users who visit our website in order to improve its usability.  

TECHNICAL COOKIES

It is possible that technical cookies are used to allow users to use the services requested through our website. Without these cookies, it would not be possible to provide the requested services. For example, technical cookies can be used to: - allow users to access secure areas of our website without having to constantly log in; - remember any actions performed by the user (for example, completing a form) when returning to the previous page of a session;  

FUNCTIONAL COOKIES

These cookies are not essential, but allow you to take advantage of various useful features on our website. For example, they may be used on our website to: - remember the preferences selected by the user during previous visits, such as country/language, interests and presentation of the website (layout, font size, colors, etc.). This way, the user will not have to enter this information again; - remember the answers to the questions asked by our site, for example on participation in customer satisfaction surveys, so that they are not re-presented to the user; - determine if a service has already been offered to the user; - provide information that allows the operation of optional services.  

ANALYTICAL COOKIES

Analytical cookies could be used to obtain information on the use of the website, advertisements and e-mails and to warn us of any errors. Furthermore, these cookies make it possible to obtain detailed technical information, such as the last page visited, the number of pages visited, whether an email has been opened, which parts of the website or emails are clicked on by users and the time elapsed between clicks. This information may be associated with user details such as IP address, domain or browser; however, they are analyzed together with other people's information so as not to identify a particular user from another. For example, these cookies could be used on our website to: - analyze and improve the performance and design of our website, advertisements and emails; - quantify the response to our advertisements and improve their effectiveness; - calculate the errors that occur on our website to improve the service and manage any complaints;  

TARGETING OR PROMOTIONAL COOKIES

These cookies can be used on our website to publish personalized advertisements based on the user's interests. Targeting or promotional cookies allow obtaining detailed information on the navigation of our website by users (for example, the products or services most viewed by a particular person). They also allow us to recognize a user who returns to our website and/or a site that is part of the network of one of our promotional partners. In this way: - our promotional partners may offer users of websites belonging to their network advertisements on products and services already viewed; - it is possible to limit the number of times that a certain advertisement is shown to a user and to calculate the effectiveness of an advertising campaign; - these cookies may be stored and used by us and/or our promotional partners.  

THIRD PARTY COOKIES

When a user uses our website, some cookies that are not controlled by us may be stored. This happens, for example, if the user visits a page that contains content from a third-party website. Consequently, the user will receive cookies from these third-party services. Cookies do not contain personal information, unless the user has logged into the account. For example, third-party cookies could originate from: - Google Analytics; - Adobe Analytics; - YouTube; - Linkedin; - Facebook; - Twitter; - other Social Networks; - Trusted operators; We do not control the storage or access of these cookies. For more information on the use of cookies by third parties, consult the privacy and cookie policy of the services in question.  

HOW TO CHANGE COOKIE SETTINGS

Most browsers allow you to erase cookies from your computer's hard drive, block acceptance of cookies or receive a warning before a cookie is stored.  

WHAT HAPPENS IF COOKIES ARE DISABLED?

However, if you block or delete a cookie, it may be impossible to restore any preferences or personalized settings you previously specified, and our ability to personalize your experience will be limited.   Last updated: 15.05.2023.